From Settling Struggles to Sleeping Soundly Every Night

baby sleeping soundly
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Your Baby Sleep Consultant expert.

Chloe and I decided to turn to Jen after months of frequent night wakings and extreme difficulties settling. Hentley, our beautiful little 10 month old boy, had left us both broken through sleep deprivation and struggling to see how we would get through the next few days; never mind weeks or months. Sleeping soundly for all of us was so impossible.

Unfortunately, Hentley had some challenges in his first months and so we had to show patience and focus on his health first and foremost, but once we felt that was under control, we were comfortable turning our attention to trying to resolve his sleep issues.

A typical night would be a max of 3 hours sleep during the first hours before he needed to feed, and from there, he would need settling almost every hour, and sometimes even more frequently. This might need to be with a feed, other times with a dummy, and almost always needing to be picked up and cuddled.  And then there was his morning chorus… loud (but happy) and wanting to start the day from 4am when he would then be up and active and ready to get rocking!!

We decided to go for the full 3 night package. As we discussed our options, we felt we couldn’t imagine anything worse than doing one night or two nights and not quite solving the issues. If the little guy did a great job and got there early, then brilliant. We might have spent a little more than needed but if a full night’s sleep was the result then it was worth it! Would rather that than be laid awake regretting we hadn’t booked more nights with Jen.

Chloe had spent a lot of time reading and prepping, so we felt Hentley was close to finding his way to sleeping soundly. When Jen arrived, it felt initially like she just made a few tweaks here and there — slight change to the evening routine, slightly longer wait before going in to settle, a new strategy for when he got very upset, a little different choices for white noise, temperature, etc etc.  But what a huge difference those changes made as they accumulated, and within the first night, he was sleeping for much longer periods and she helped him through the ‘airplane’ phases so that he resettled himself.

By night 3, he slept through the night other than for the dream feed which we all agreed we needed to keep in! And the little start is still going well now 3 weeks after Jen’s visit. Last night was another first — not only was he sleeping soundly the whole night, but he didn’t cry, murmur or make even the smallest noise from start to finish.

I think Jen has not only trained him how to sleep better, but how to train himself to keep sleeping better and better!

We couldn’t recommend Jen enough! We appreciate more than most that there could be various legitimate reasons why today might not be the day you can recruit a sleep consultant. But on the very first day you can, do, and make sure Jen is top of your list!

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Terms & Conditions

Jennifer is a qualified IMI Maternity and Child Sleep Consultant, Doula and MNT Maternity Nurse. These qualifications enable her to assist pregnant women with their sleep issues, support women during labour and the birthing process, guide parents during the postpartum period and educate families about their baby’s sleeping habits. Jennifer provides safe and gentle sleep training methods based on knowledge obtained during her studies, successful qualifications and 16+ years experience.

Jennifer has obtained her paediatric First Aid Training through KidZAid and is registered to work with babies and children in Australia and Europe. Techniques and methods used are all derived directly from her qualifications and from her many years of experience.

Jennifer’s advice does not replace the advice from your Doctor or Paediatrician, and her advice should not be relied upon as medical advice. For medical advice, you should always seek the advice from your medical practitioner. Therefore, you should consult with your health-care professional should you have any healthcare related questions or before embarking on a new sleep program. If a medical problem appears or persists, do not disregard or delay seeking medical advice from doctor. Accordingly, Jennifer expressly disclaims any liability, loss, damage, or injury caused by information provided to the client.

Jennifer will educate, support you and guide you through the sleep challenges needed to make change in your baby’s sleeping habits. As a Baby Sleep Consultant, Jennifer is not responsible for your application of the sleep solutions once the consultation has concluded. Once the sleep consultation has concluded it is the responsibility of the parent(s) to apply the agreed methods and solutions. Jennifer has an extremely high success rate, however, the success of Jennifer solutions is in the hands of the parents’ commitment & perseverance once the sleep consultation has ended; therefore Jennifer cannot make any guarantees of success. However, Jennifer will use her best endeavours to support you until the desired result has been achieved.

  • I agree to check with my healthcare provider/doctor if my baby has any medical conditions, which prevent them from being trained safely.
  • I agree to follow safe sleeping practices in line with SIDS recommendations (
  • I agree to disclose any medical conditions to Jennifer, which my baby has or has had previously.
  • I understand that my customised baby sleep program is meant for my baby only and should not be shared with a third party. I acknowledge the information might not be suitable for another baby.
  • Any changes I make to my baby’s sleeping or eating arrangements are my decision and Jennifer will only make suggestions for change, of which I am responsible for choosing to implement.
  • It is my responsibility to contact Jennifer for my follow up support and send the sleep log information through to be assessed for feedback as frequently as suggested.


In-Home Cancellation Policy
To confirm any In-Home Program, the client will be required to pay a 25% non-refundable deposit to secure the booking. The remaining amount of the In-Home Program will be required to be paid on the day after Jennifer leaves your home. Any cancellations barring medical or other emergencies will forfeit the deposit. If  you cancel less than 48 hours before the scheduled visit, the full amount will be required, unless Jennifer can backfill your place with someone on the waiting list.

If your baby is a little under the weather and does not have a temperature, the program can generally proceed as planned. If your baby is sick with a temperature or has been diagnosed with a medical condition by a doctor, the program will be postponed until your baby is better. A doctors certificate may be requested.

Remote Program/Phone Consultation
To confirm the Remote Program or Phone Consultation Jennifer will be required to be paid in full before sleep plans are constructed and the phone consultation takes place.

Remote Program Cancellation policy
The Remote Program and Phone Consultations are non-refundable after the start of sleep work (i.e. when any sleep advice has been delivered to the client via email, text, phone).

Acts of God or suspected medical conditions
If an act of God, such as a fire, flood, earthquake or other natural calamity shall cause you to cancel the sleep services, Jennifer will require payment only for the time actually spent sleep consulting. 

If during the In Home program, Jennifer feels the consultation should cease due to an underlying or undisclosed medical condition, Jennifer will require payment only for the time actually spent in your home. In this case, to keep the situation fair on both parties, the hourly rate is reduced down from the normal sleep consulting fees (as per the program booked) and charged at $50ph. 

Doctor’s appointment
Jennifer requests that every client has an appointment with their doctor to ensure their baby is developmentally on track and fit for sleep training. Written medical approval may be requested for certain circumstances.

Within 25km from Bondi Beach. An additional fee of $25ph travelled will be charged if travel is over 25kms.

As the client, you knowingly and voluntarily agree to waive and release Jennifer from any and all claims of liability or demands for compensation that you may acquire during the time working with Jennifer.

By checking this Agreement, you agree to the terms and conditions detailed within.