Hiring a Baby Sleep Consultant – what to look for in (2023)

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Your Baby Sleep Consultant expert.

Searching for a Baby Sleep (My Newborn) Consultant in Sydney can be a daunting task. You need to feel comfortable with your selection, as the journey to addressing your little ones sleep challenges is often an emotional one – one where you will rely on the guidance and support of the sleep consultant throughout the entire process. 

Consider these points when searching for the right baby sleep consultant for your family;

Knowledge of the baby sleep specialist –

 Is the baby sleep specialist professionally trained with the various sleep training methods or do they only practise with one particular method? Do they take a holistic approach in teaching your little one how sleep? Do they consider a baby’s personality and temperament when recommending a particular sleep training method? How long has the baby sleep specialist been working in the field? How many families have they helped? What is the baby sleep coach’s success rate to help a baby sleep through the night?

Determine the fit – 

Do you prefer a structured approach or do you feel more comfortable with a gentle baby sleep training approach when it comes to making changes to your baby’s sleeping habits? Many untrained baby sleep specialists are quick to prescribe the cry-it-out method, which may go against your philosophy or doesn’t fit with your baby’s personality or temperament. 

There are a number of baby sleep training methods and approaches available to parents to help teach their baby to sleep. Most of these approaches fall into one of three categories; 

1). No-cry methods 2). Crying methods and 3). Methods that sit somewhere in between options 1 and 2. It is the baby sleep trainer’s job to work closely with parents to determine what method is best suited to their parenting philosophies and then equip them with the tools, education and strategies they need to help improve their little ones sleep. 

Before you hire your baby sleep trainer, make sure your philosophy matches their process and methods.

Compassion and empathy

Often, you form a close relationship with the baby sleep trainer, as working with someone to overcome any challenge is always a bonding experience.  Given that you are likely to develop a close working relationship with your consultant, your baby sleep therapist should care about you, your baby and honour your parenting style. Do you want to hire a gentle baby sleep consultant? If so, make sure whoever you choose, offers the more gentle baby sleep training methods.

Training, experience and testimonials

What training has the baby sleep consultant done? Do they hold relevant qualifications? How many years experience do they have? Are they are ‘newborn baby sleep consultant’ or do they only work with certain age groups? Does the baby sleep therapist have others to vouch for their services? Often, sleep therapists receive feedback, reviews and testimonials on their Facebook pages, website, Instagram, LinkedIn profile or on parenting blogs which may help you in your decisions. 

Support –

Do you need an In-Home baby sleep program where the sleep consultants comes to you? Do you live further out than Sydney and need your sleep consultant to travel to your home?

On going support

Teaching your baby how to sleep through the night, sometimes is not a quick fix. Does the baby sleep coach support and guide you during and following the sleep consultations? If so, what does the support consist of? And how long does the support last for?


You can ask one of your mums at mothers groups, friends or local parenting Facebook groups to see if they have already reached to other baby sleep consultants for help and can make a recommendation.

You can view My Newborn’s baby sleep consultants reviews HERE.

You can view baby sleep programs for your little ones HERE 

Whether you are a mother of a newborn or 2 year old, it’s never too early or too late to start teaching your little ones how to sleep through the night. If you have a baby or young child who is having sleeping difficulties, and you have tried almost everything to help them sleep better, maybe you need to take it one step further and look to hire a My NewBorn Baby Sleep Consultant in Sydney now.

You can also check answer of Why’s & How’s

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Terms & Conditions

Jennifer is a qualified IMI Maternity and Child Sleep Consultant, Doula and MNT Maternity Nurse. These qualifications enable her to assist pregnant women with their sleep issues, support women during labour and the birthing process, guide parents during the postpartum period and educate families about their baby’s sleeping habits. Jennifer provides safe and gentle sleep training methods based on knowledge obtained during her studies, successful qualifications and 16+ years experience.

Jennifer has obtained her paediatric First Aid Training through KidZAid and is registered to work with babies and children in Australia and Europe. Techniques and methods used are all derived directly from her qualifications and from her many years of experience.

Jennifer’s advice does not replace the advice from your Doctor or Paediatrician, and her advice should not be relied upon as medical advice. For medical advice, you should always seek the advice from your medical practitioner. Therefore, you should consult with your health-care professional should you have any healthcare related questions or before embarking on a new sleep program. If a medical problem appears or persists, do not disregard or delay seeking medical advice from doctor. Accordingly, Jennifer expressly disclaims any liability, loss, damage, or injury caused by information provided to the client.

Jennifer will educate, support you and guide you through the sleep challenges needed to make change in your baby’s sleeping habits. As a Baby Sleep Consultant, Jennifer is not responsible for your application of the sleep solutions once the consultation has concluded. Once the sleep consultation has concluded it is the responsibility of the parent(s) to apply the agreed methods and solutions. Jennifer has an extremely high success rate, however, the success of Jennifer solutions is in the hands of the parents’ commitment & perseverance once the sleep consultation has ended; therefore Jennifer cannot make any guarantees of success. However, Jennifer will use her best endeavours to support you until the desired result has been achieved.

  • I agree to check with my healthcare provider/doctor if my baby has any medical conditions, which prevent them from being trained safely.
  • I agree to follow safe sleeping practices in line with SIDS recommendations (https://rednose.org.au/article/what-is-a-safe-sleeping-environment).
  • I agree to disclose any medical conditions to Jennifer, which my baby has or has had previously.
  • I understand that my customised baby sleep program is meant for my baby only and should not be shared with a third party. I acknowledge the information might not be suitable for another baby.
  • Any changes I make to my baby’s sleeping or eating arrangements are my decision and Jennifer will only make suggestions for change, of which I am responsible for choosing to implement.
  • It is my responsibility to contact Jennifer for my follow up support and send the sleep log information through to be assessed for feedback as frequently as suggested.


In-Home Cancellation Policy
To confirm any In-Home Program, the client will be required to pay a 25% non-refundable deposit to secure the booking. The remaining amount of the In-Home Program will be required to be paid on the day after Jennifer leaves your home. Any cancellations barring medical or other emergencies will forfeit the deposit. If  you cancel less than 48 hours before the scheduled visit, the full amount will be required, unless Jennifer can backfill your place with someone on the waiting list.

If your baby is a little under the weather and does not have a temperature, the program can generally proceed as planned. If your baby is sick with a temperature or has been diagnosed with a medical condition by a doctor, the program will be postponed until your baby is better. A doctors certificate may be requested.

Remote Program/Phone Consultation
To confirm the Remote Program or Phone Consultation Jennifer will be required to be paid in full before sleep plans are constructed and the phone consultation takes place.

Remote Program Cancellation policy
The Remote Program and Phone Consultations are non-refundable after the start of sleep work (i.e. when any sleep advice has been delivered to the client via email, text, phone).

Acts of God or suspected medical conditions
If an act of God, such as a fire, flood, earthquake or other natural calamity shall cause you to cancel the sleep services, Jennifer will require payment only for the time actually spent sleep consulting. 

If during the In Home program, Jennifer feels the consultation should cease due to an underlying or undisclosed medical condition, Jennifer will require payment only for the time actually spent in your home. In this case, to keep the situation fair on both parties, the hourly rate is reduced down from the normal sleep consulting fees (as per the program booked) and charged at $50ph. 

Doctor’s appointment
Jennifer requests that every client has an appointment with their doctor to ensure their baby is developmentally on track and fit for sleep training. Written medical approval may be requested for certain circumstances.

Within 25km from Bondi Beach. An additional fee of $25ph travelled will be charged if travel is over 25kms.

As the client, you knowingly and voluntarily agree to waive and release Jennifer from any and all claims of liability or demands for compensation that you may acquire during the time working with Jennifer.

By checking this Agreement, you agree to the terms and conditions detailed within.