Private Sleep Consultant Review: Jen Worked Miracles for Our Baby Girl

private sleep consultant review


Your Baby Sleep Consultant expert.

Jenn [My NewBorn] helped when we were all down and out!

I contacted Jenn as a private sleep consultant for our little one after 6 months of little to no sleep for our newborn, husband and myself. We had endured a long battle with sleep and what little rest we were getting just wasn’t enough. Our baby girl was waking every 1.5-2 hours, sometimes more frequently and often would take up to 45 mins to settle. She had no idea how to self settle and was rocked/cuddled/fed to sleep every time she woke. No-one ever wants to create this intense process to get their baby to sleep, but we had to, it was just how it had evolved. We had many negative sleep associations and could not get our baby to sleep in her cot.

Jenn was quick to assure us that she could help and as we live in the Central West of NSW, we went with the remote program. Within a few days we were seeing results and I was beyond amazed that my baby could start to put herself to sleep and was starting to completely settle herself throughout the night. To make this even better, we ditched the dummy in the process and no feeding to sleep! Jenn shared in our excitement too and this made it all the more exciting.

After finishing the program with our private sleep consultant, our baby girl is sleeping through the night and I feel like a new woman! I no longer have nighttime anxiety and  nights are now a breeze. Now this lack of uncertainty on my behalf has also helped alleviate a lot of pressure off my husband and our relationship. He was always concerned for my wellbeing as a lot of the burden was placed on me, because our baby girl was solely breastfeed. My husband and I now get to enjoy some time together in the evening and can actually enjoy each other’s company instead of playing tag with caring and tending to our baby. We even had our first night out together since she’s been born! Even though day sleeps took a little longer, Jenn was determined to help me and stuck with me until we had them improved. I can not thank her enough!

Jenn was there with me every step of the way and supported me anytime I needed it. I found the text support incredibly helpful, where I was able to seek guidance whenever I needed it. She was reassuring, friendly and patient; answering all of my questions throughout our journey and provided genuine guidance. Jenn was our saviour and I honestly feel like she worked miracles with our baby girl. We can’t thank you enough. Jenn, you are an amazing private sleep consultant for our baby!!!!!

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Terms & Conditions

Jennifer is a qualified IMI Maternity and Child Sleep Consultant, Doula and MNT Maternity Nurse. These qualifications enable her to assist pregnant women with their sleep issues, support women during labour and the birthing process, guide parents during the postpartum period and educate families about their baby’s sleeping habits. Jennifer provides safe and gentle sleep training methods based on knowledge obtained during her studies, successful qualifications and 16+ years experience.

Jennifer has obtained her paediatric First Aid Training through KidZAid and is registered to work with babies and children in Australia and Europe. Techniques and methods used are all derived directly from her qualifications and from her many years of experience.

Jennifer’s advice does not replace the advice from your Doctor or Paediatrician, and her advice should not be relied upon as medical advice. For medical advice, you should always seek the advice from your medical practitioner. Therefore, you should consult with your health-care professional should you have any healthcare related questions or before embarking on a new sleep program. If a medical problem appears or persists, do not disregard or delay seeking medical advice from doctor. Accordingly, Jennifer expressly disclaims any liability, loss, damage, or injury caused by information provided to the client.

Jennifer will educate, support you and guide you through the sleep challenges needed to make change in your baby’s sleeping habits. As a Baby Sleep Consultant, Jennifer is not responsible for your application of the sleep solutions once the consultation has concluded. Once the sleep consultation has concluded it is the responsibility of the parent(s) to apply the agreed methods and solutions. Jennifer has an extremely high success rate, however, the success of Jennifer solutions is in the hands of the parents’ commitment & perseverance once the sleep consultation has ended; therefore Jennifer cannot make any guarantees of success. However, Jennifer will use her best endeavours to support you until the desired result has been achieved.

  • I agree to check with my healthcare provider/doctor if my baby has any medical conditions, which prevent them from being trained safely.
  • I agree to follow safe sleeping practices in line with SIDS recommendations (
  • I agree to disclose any medical conditions to Jennifer, which my baby has or has had previously.
  • I understand that my customised baby sleep program is meant for my baby only and should not be shared with a third party. I acknowledge the information might not be suitable for another baby.
  • Any changes I make to my baby’s sleeping or eating arrangements are my decision and Jennifer will only make suggestions for change, of which I am responsible for choosing to implement.
  • It is my responsibility to contact Jennifer for my follow up support and send the sleep log information through to be assessed for feedback as frequently as suggested.


In-Home Cancellation Policy
To confirm any In-Home Program, the client will be required to pay a 25% non-refundable deposit to secure the booking. The remaining amount of the In-Home Program will be required to be paid on the day after Jennifer leaves your home. Any cancellations barring medical or other emergencies will forfeit the deposit. If  you cancel less than 48 hours before the scheduled visit, the full amount will be required, unless Jennifer can backfill your place with someone on the waiting list.

If your baby is a little under the weather and does not have a temperature, the program can generally proceed as planned. If your baby is sick with a temperature or has been diagnosed with a medical condition by a doctor, the program will be postponed until your baby is better. A doctors certificate may be requested.

Remote Program/Phone Consultation
To confirm the Remote Program or Phone Consultation Jennifer will be required to be paid in full before sleep plans are constructed and the phone consultation takes place.

Remote Program Cancellation policy
The Remote Program and Phone Consultations are non-refundable after the start of sleep work (i.e. when any sleep advice has been delivered to the client via email, text, phone).

Acts of God or suspected medical conditions
If an act of God, such as a fire, flood, earthquake or other natural calamity shall cause you to cancel the sleep services, Jennifer will require payment only for the time actually spent sleep consulting. 

If during the In Home program, Jennifer feels the consultation should cease due to an underlying or undisclosed medical condition, Jennifer will require payment only for the time actually spent in your home. In this case, to keep the situation fair on both parties, the hourly rate is reduced down from the normal sleep consulting fees (as per the program booked) and charged at $50ph. 

Doctor’s appointment
Jennifer requests that every client has an appointment with their doctor to ensure their baby is developmentally on track and fit for sleep training. Written medical approval may be requested for certain circumstances.

Within 25km from Bondi Beach. An additional fee of $25ph travelled will be charged if travel is over 25kms.

As the client, you knowingly and voluntarily agree to waive and release Jennifer from any and all claims of liability or demands for compensation that you may acquire during the time working with Jennifer.

By checking this Agreement, you agree to the terms and conditions detailed within.